Heat Pump Repair & Installation in Central Texas
Ellis Air Systems handles heat pump repair, installation and seasonal maintenance for homes in Killeen, Temple, Georgetown and nearby Central Texas towns. If your heat pump is blowing cold air, icing up, running nonstop or not switching between heating and cooling, call your local office Monday–Friday, 8 AM–5 PM.
Heat Pump Repair for Central Texas Homes
A heat pump heats and cools your home with one outdoor unit, so when it has a problem you can lose both. Common signs include cold air from the vents in heating mode, heavy ice that won’t clear, a unit that runs constantly, loud or unusual noises, and a system stuck in one mode.
Our technicians diagnose the cause, from a defrost control or reversing valve problem to a refrigerant leak or a failing fan motor, and explain your options before any work starts. Our repairs are backed by a lifetime workmanship warranty; ask us for details.
Heating problems in a cold snap? See our heating and furnace repair page too.
Heat Pump Installation and Replacement
When a repair no longer makes sense, we help you choose a new heat pump that fits your home.
Free Estimates on Replacements
We offer free estimates on system replacements, including heat pump changeouts.
Brands We Install
We install Goodman, Amana, Daikin, Lennox, Carrier, Rheem, Ruud, Trane and all other major brands.
Is It Time to Replace?
Systems 12+ years old lose efficiency and start costing you more to run. A technician can help you weigh repair against replacement.
Installation & replacementDuctless Mini-Split Heat Pumps
Ductless mini-splits are heat pumps without ductwork: an outdoor unit connects to one or more indoor units mounted in the rooms they serve. They can be a good fit for additions, garages, converted spaces and rooms your central system struggles to reach.
We install and service ductless mini-split systems. Call your local office to talk about whether one fits your space.
Aux Heat and Emergency Heat Explained
Aux heat is backup heat your thermostat turns on automatically when the heat pump needs help, such as on the coldest mornings or during a defrost cycle. Seeing “aux heat” on your thermostat in a cold snap is normal.
Emergency heat is a setting you choose yourself. It turns the heat pump off and heats with backup heat only, so use it only when the heat pump isn’t working, then call for service.
Read the full heat pump emergency heat vs. aux heat guide.
Seasonal Maintenance With Cool Club
Cool Club is our tiered maintenance membership. Every tier includes two visits a year and a 21-point checkup, and higher tiers add more benefits.
What routine maintenance gets you
- Increased efficiency and performance
- Healthier indoor air quality
- Reduced risk of costly repairs or replacement
- Energy cost savings
- Convenience, peace of mind and a worry-free system
Call today and ask about our Cool Club membership tiers. Higher tiers add more benefits.
Call for Heat Pump Service
Heat pump repair and installation are available from all three offices.
Killeen
Temple
Georgetown
All three offices are open Monday–Friday, 8 AM–5 PM. Limited after-hours slots available, call to check availability.
Why is my heat pump blowing cold air?
A heat pump can blow cool air briefly during a defrost cycle, which is normal. If it keeps blowing cold air in heating mode, check that the thermostat is set to heat, then call us. Common causes include a reversing valve or defrost control problem, low refrigerant or an outdoor unit that isn’t running.
How long do heat pumps last in Central Texas?
It varies with use, maintenance and installation quality. Because heat pumps run in both summer and winter, regular maintenance matters. Systems 12+ years old lose efficiency and start costing you more to run.
Do you install ductless mini-split heat pumps?
Yes. Ellis Air Systems installs and services ductless mini-split heat pumps. Call your local office to talk about your space.
Is a heat pump a good fit for my home?
For many Central Texas homes, yes. A heat pump heats and cools with one system, and backup heat covers the coldest days. The right choice depends on your home, your ductwork and your current equipment, so ask a technician to look at your setup.
Heat Pump Not Keeping Up?
Limited after-hours slots available, call to check availability.
Voted Best in Central Texas 2011–2026 · Lifetime workmanship warranty · Family-owned since 1988